• Presencial
  • Training

MS-220: Troubleshoot Microsoft Exchange Online


This course teaches you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online. In this course, you’ll troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.

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Destinatários

The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Exchange Online issues. They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.

Pré-requisitos

Before attending this course, students must have:

  • Experience with PowerShell and the Exchange PowerShell module.
  • Significant experience deploying, managing, and troubleshooting Exchange environments.

Programa

  • Troubleshoot problems with mail flow
  • Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365
  • Troubleshoot compliance and retention issues
  • Troubleshoot encryption, auditing, and journaling
  • Troubleshoot desktop Outlook clients
  • Troubleshoot issues with mobile devices
  • Troubleshoot Exchange Online configuration issues
  • Troubleshoot hybrid and migration issues

Troubleshoot problems with mail flow

Investigate and diagnose problems with email flow in your Exchange Online organization. Find issues caused by incorrect transport rules, DNS records, message headers, and other causes.

  • Investigate problematic messages
  • Troubleshoot transport rules and conditional routing
  • Troubleshoot DNS issues
  • Investigate and repair SMTP issues
  • Troubleshoot problems with mail flow

Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365

Investigate and diagnose why emails are prevented from arriving at their intended destination because of inbox rules, Microsoft Defender for Office 365, spam filter policies, and other Exchange Online features.

  • Troubleshoot inbox rules
  • Troubleshoot message attachments
  • Investigate actions taken by Defender for Office 365
  • Troubleshoot spam filter policies
  • Troubleshoot message filtering

Troubleshoot compliance and retention issues

Investigate and diagnose problems with compliance and item retention in your Exchange Online organization, including incorrect retention policies, problems with eDiscovery, and inappropriate holds.

  • Troubleshoot eDiscovery
  • Troubleshoot holds
  • Manage item deletion
  • Troubleshoot retention policies
  • Troubleshoot message records management
  • Troubleshoot compliance retention issues

Troubleshoot encryption, auditing, and journaling

Investigate and diagnose misconfigured encryption, auditing, and journaling in your Exchange Online organization.

  • Diagnose encryption problems
  • Troubleshoot mailbox auditing
  • Troubleshoot journaling
  • Troubleshoot encryption, auditing, and journaling

Troubleshoot desktop Outlook clients

Investigate and diagnose problems that desktop and laptop computer users have when connecting their Outlook client to Exchange Online.

  • Troubleshoot Outlook connections to Exchange
  • Fix Outlook authentication issues
  • Troubleshoot calendars
  • Troubleshoot desktop Outlook clients

Troubleshoot issues with mobile devices

Investigate and diagnose problems that users may experience when they use mobile phones, tablets, and other devices to access Exchange Online.

  • Troubleshoot mobile devices that access Exchange Online
  • Troubleshoot ActiveSync
  • Troubleshoot mobile device issues

Troubleshoot Exchange Online configuration issues

Investigate and diagnose Exchange Online configuration issues including provisioning errors, recipient issues, address book membership, and public folder settings.

  • Provision objects without problems
  • Troubleshoot recipient issues
  • Troubleshoot address lists and address books
  • Investigate organization-wide settings
  • Troubleshoot public folder issues
  • Troubleshoot Exchange Online configuration issues

Troubleshoot hybrid and migration issues

Investigate and diagnose problems in an Exchange Online and Exchange Server hybrid organization, including mail flow problems, synchronization issues, and migration failures.

  • Troubleshoot setup and mail flow in hybrid configurations
  • Address other hybrid configuration problems
  • Ensure a smooth migration
  • Troubleshoot hybrid and migration issues

Inscreva-se

Dados Pessoais

Dados para faturação

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   Ações de informação, de marketing de produtos e serviços, como campanhas e eventos?

Para mais informações, consulte a Política de Privacidade do Grupo Rumos. Pode retirar o seu consentimento a qualquer momento, através do botão “Cancelar subscrição” ou “Unsubscribe” que estão presentes em cada comunicação enviada, bem como exercer os direitos descritos na política de privacidade

MS-220: Troubleshoot Microsoft Exchange Online

  • Datas
    15 Mai a 17 Mai 2023
    Lisboa
  • Horário
    Laboral
    09h00 - 17h00
  • Nº Horas
    21
  • Preço
    1220€

MS-220: Troubleshoot Microsoft Exchange Online

Área

Dados

Como chegou até nós

Os seus dados pessoais são recolhidos em conformidade com o Regulamento Geral de Proteção de Dados (RGPD).

Consente que os seus dados sejam utilizados, nos termos da nossa Politica de Privacidade, para o contacto/envio de:

Ações de informação, de marketing de produtos e serviços, como campanhas e eventos?

Para mais informações, consulte a Política de Privacidade do Grupo Rumos.
pode retirar o seu consentimento a qualquer momento através do botão Cancelar subscrição ou Unsubscribe que estão presentes em cada comunicação enviada, bem como exercer os direitos descritos na politica de privacidade