Destinatários

This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment.

Pré-requisitos

• Working knowledge of UNIX and/or Windows operating systems
• Working knowledge of Networking TCP/IP
• CCSA training/certification
• Advanced knowledge of Check Point Security products

Objetivos

• Understand how to use Check Point resources for support.
• Understand how to perform packet captures using tcmdump and FW Monitor command tools.
• Understand the basic process of kernel debugging, and how debug commands are structured.
• Recognize how to use various Linux commands for troubleshooting system issues.
• Recognize communication issues that may occur between SmartConsole and the SMS and how to resolve them.
• Understand how to troubleshoot SmartConsole login and authentication issues.
• Understand how to prevent and resolve licensing and contract issues.
• Understand how to troubleshoot issues that may occur during policy installation.
• Understand communication issues that may occur when collecting logs and how to resolve them.
• Recall various tools to use when analyzing issues with logs.
• Understand how to restore interrupted communications during heavy logging.
• Understand how NAT works and how to troubleshoot issues.
• Understand Client Side and Server Side NAT.
• Understand how the Access Control Policy functions and how the access control applications work together.
• Understand how to troubleshoot issues that may occur with Application Control and URL Filtering.
• Understand how the HTTPS Inspection process works and how to resolve issues that may occur during the process.
• Understand how to troubleshoot Content Awareness issues.
• Recognize how to troubleshoot VPN-related issues.
• Understand how to monitor cluster status and work with critical devices.
• Recognize how to troubleshoot State Synchronization.
• Understand how to troubleshoot communication issues between Identity Sources and Security Gateways.
• Understand how to troubleshoot and debug issues with internal Identity Awareness processes.

Programa

• An Introduction to Troubleshooting
• SmartConsole and Policy Management Troubleshooting
• Monitoring Logging Activity
• Troubleshooting Issues with NAT
• Understanding the Unified Access Control Policy
• Basic VPN Troubleshooting
• Monitoring ClusterXL Connections
• Understanding Identity Awareness