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Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

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The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads.

This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam.

This course will help you:
  • Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
  • Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
  • Prepare for the 300-820 CLCEI exam
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Destinatários

Collaboration Engineers involved in the design, implementation and troubleshooting of Cisco collaboration technologies, as well as administrators involved in the support and troubleshooting of Cisco collaboration technologies.

Pré-requisitos

Before taking this course, you should have the following knowledge and skills:

  • Understanding of networking technologies
  • Understanding voice and video
  • Knowledge of Cisco collaboration core technologies
  • Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
  • Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Objetivos

After taking this course, you should be able to:

  • Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
  • Describe the Cisco Expressway-C additional features
  • Configure and troubleshoot Cisco Collaboration solutions for B2B calls
  • Describe how to secure B2B communication with Cisco Expressway Series
  • Describe the Mobile and Remote Access (MRA) feature
  • Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
  • Configure Cisco Webex® Hybrid Services

Metodologia

Instructor-led training: 5 days in the classroom with hands-on lab practice

Programa

  • Configuring and Troubleshooting the Cisco Expressway Series
  • Configuring Cisco Expressway Additional Features
  • Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
  • Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
  • Securing Business-to-Business Communication
  • Configuring and Troubleshooting Mobile and Remote Access
  • Integrating and Securing Mobile and Remote Access
  • Configuring Cisco Webex Hybrid Services

Configuring and Troubleshooting the Cisco Expressway Series

  • Cisco Expressway Series Architecture
  • Describe SIP and H.323 in the Cisco Expressway Series
  • Describe Interworking in the Cisco Expressway Series
  • Zones
  • Digit String Manipulation
  • Search Rules
  • Transforms
  • Troubleshoot Call Processing the Cisco Expressway Series
  • Backup and Restore

Configuring Cisco Expressway Additional Features

  • Describe Bandwidth Management
  • Hardening Local Endpoint Registrations
  • Describe Cisco Expressway Security and Clustering Features

Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series

  • Cisco Unified Communications Manager and Cisco Expressway-C Integration Overview
  • Call Flow
  • Dial Plan Overview
  • Call Policy
  • Troubleshooting Options for Cisco Unified Communication Manager and Cisco Expressway-C Integration

Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business

  • Describe Supported Services for B2B Collaboration
  • Describe Prerequisites for Business to Business Collaboration
  • Call Flow Including Cisco Unified Communications Manager Endpoints
  • Network Address Translation in a Collaboration Environment
  • Cisco Expressway Series B2B Call Troubleshooting

Securing Business-to-Business Communication

  • Firewall Traversal
  • Certificates
  • Secure Media
  • Secure Media Between Cisco Unified Communications Manager and Cisco Expressway Series
  • Toll Fraud Prevention

Configuring and Troubleshooting Mobile and Remote Access

  • Describe Prerequisites for Mobile and Remote Access
  • Describe Service Discovery
  • Explore Expressway Settings for MRA
  • Certificates
  • HTTP Proxy
  • Cisco Jabber Registration Procedure
  • Cisco Jabber Registration in Hybrid Deployment
  • Cisco Jabber Configuration File
  • MRA Troubleshooting

Integrating and Securing Mobile and Remote Access

  • Secure Cisco Unified Communications Integration
  • Cisco Unity Connection Integration
  • Cisco MRA Access Control Options
  • Additional Cisco MRA Features

Configuring Cisco Webex Hybrid Services

  • Cisco Webex Teams
  • Describe Cisco Webex Control Hub
  • Describe Cisco Webex Hybrid Media Services
  • Describe Cisco Expressway Network Requirements for Using Hybrid Call Service Connect
  • Explore Cisco Expressway Requirements for Using Hybrid Call Service Connect
  • Describe Cisco Webex Video Mesh

Labs

  • Deploy Virtualized Cisco Expressway
  • Perform the Initial Cisco Expressway Series Configuration
  • Register Endpoints on Cisco Expressway Series
  • Call Search History and Registration
  • Troubleshooting Tools
  • Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
  • Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
  • Configure Cisco Expressway Series Security Features
  • Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
  • Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
  • Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
  • Implement a B2B Cisco Collaboration Solution
  • Troubleshoot B2B Calls on the Cisco Expressway Series
  • Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
  • Secure a B2B Cisco Collaboration Communication
  • Configure MRA on the Cisco Expressway Series
  • Troubleshoot MRA on the Cisco Expressway Series
  • Configure MRA with Additional Application Integrations
  • Prepare for Cisco Webex Teams Integration
  • Configure Cisco Webex Hybrid Services
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Prossiga na sua certificação Cisco!

Este curso confere 40 créditos no programa Continuing Education da Cisco.

Se procura revalidar a sua certificação Cisco, conheça o programa Continuing Education. Como forma de incentivar os candidatos a manter, aumentar e a diversificar o seu conjunto de skills, a Cisco desenvolveu este Programa de Recertificação que oferece caminhos flexíveis ​​para revalidar competências e certificações existentes.

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Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

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